Frequently asked questions

Athar is a cloud management system for special needs centers and for rehabilitation, therapy and early intervention centers. It brings beneficiary records, therapy plans, sessions, appointments, attendance, reports, payments, branches and parent communication into one platform.

School software is built around terms, grades and daily attendance. Athar is built around therapy: a plan per beneficiary with goals, a record of every session documenting what was done, progress tracked over months, and communication with families that a school could not easily accommodate. For classroom management, Athar is the wrong tool.

Hospital systems are built for the patient, admission, billing and medical diagnosis. Athar is built for a beneficiary on a long therapy journey with a therapy team and goals. Athar does not enter medical diagnosis and does not replace the medical record — it is an administration and therapy follow-up tool.

No. Athar suits every group a rehabilitation center serves: children, teenagers, adults and older people. The way of working is the same, and the goals and reports adapt to the group.

Four binding principles: encryption in transit and at rest, role-based permissions so nobody sees a record they do not need, an audit log on every change, and backups with restoration. You can also export your data whenever you want.

Yes. Your data is yours and is handed over in clear formats on request, or if you decide to leave. This is a written commitment on the security page, not a secondary feature.

We do not claim a compliance we have not verified. If your regulatory system requires a specific export format, tell us during the trial and we will verify the actual requirements together before you commit.

Technical support in Arabic through working-hour channels, team training at the start, and written guidance material. On the Growing Center plan and above, you also get an account manager and priority support.

Yes. Training is part of setup and includes the specific staff member who will be entering the data. Because the person entering data is the one who keeps the system clean, we make sure they are confident rather than passing through.